Refund and Return Policy

Clear, fair, and transparent terms for every purchase

Effective Date: May 20, 2026 | Last Updated: May 20, 2026

At SF Solvers, we are committed to delivering high-quality digital products, services, and solutions. Please read this Refund & Return Policy carefully before making any purchase or engaging our services. By proceeding with a purchase or project, you agree to the terms outlined below.

1. Overview

SF Solvers offers three categories of offerings, each with its own refund and return terms:

Digital Products — Scripts, software, AI tools, and downloadable solutions
Services — Custom engineering, software development, AI, and fintech projects
Subscriptions — Recurring access plans for tools, platforms, or ongoing services

2. Digital Products — No Refund Policy

⚠️ All sales of digital products are final. No refunds will be issued.

Due to the nature of digital goods — including but not limited to AI tools, software solutions, automation systems, and downloadable files — once a product has been accessed, downloaded, or delivered, it cannot be returned or refunded.

This policy applies because:

Digital products are instantly accessible upon purchase
They cannot be “returned” in the traditional sense
Unauthorized duplication or use cannot be undone after delivery

We strongly encourage you to review all product descriptions, demos, and specifications carefully before purchasing. If you have any questions prior to purchase, contact us at support@sfsolvers.com.

3. Services — No Returns Policy

⚠️ Custom services are non-refundable and non-returnable once work has commenced.

All custom services provided by SF Solvers — including Engineering Design, Software Development, Artificial Intelligence solutions, PCB Design, 3D CAD Modeling, and Fintech Automation — involve significant time, resources, and expertise invested from the moment a project begins.

Therefore:

Payments made for services are non-refundable once work has started
Partial refunds may be considered only if work has not yet commenced and a written cancellation request is submitted within 24 hours of payment
Completed deliverables cannot be returned or exchanged

Any disputes regarding service quality will be handled professionally and on a case-by-case basis. We are committed to client satisfaction and will work to resolve genuine concerns.

4. Subscriptions — Refund as Per Plan Terms

✅ Subscriptions may be eligible for refund within the time period specified in the subscription plan description.

For subscription-based offerings, refund eligibility is determined by the specific terms mentioned in the subscription plan at the time of purchase. Please refer to your plan description for the exact refund window.

General subscription refund guidelines:

Refund requests must be submitted within the time period stated in your subscription plan
Requests submitted after the stated period will not be eligible for a refund
Subscriptions can be cancelled at any time to avoid future billing, but past payments are non-refundable unless within the eligible window
Refunds will be processed to the original payment method within 7–10 business days

To request a subscription refund, contact us at support@sfsolvers.com with your order details and reason for the request.

5. Exceptions

Refunds may be considered in the following exceptional circumstances, at SF Solvers’ sole discretion:

A product or service was not delivered due to an error on our part
The delivered product is fundamentally different from what was described
A technical failure on our end prevented access to the purchased product

Refunds will not be granted for:

Change of mind after purchase
Lack of technical knowledge to use the product
Compatibility issues not disclosed to us before purchase
Partial completion of a requested revision or modification

6. How to Submit a Refund Request

To submit a refund or return request, please contact us with the following information:

Your full name and email address used during purchase
Order ID or transaction reference
Product or service name
Reason for the refund request

📧 Email: support@sfsolvers.com

We will review your request and respond within 3–5 business days.

7. Changes to This Policy

SF Solvers reserves the right to update or modify this Refund & Return Policy at any time. Changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically before making any purchase.