1. Digital-Only Business
SF Solvers operates exclusively as a digital products and services company. We offer:
- Digital Products — AI tools, software solutions, automation systems, and downloadable files
- Custom Services — Engineering Design, Software Development, AI solutions, PCB Design, 3D CAD Modeling, and Fintech Automation
- Subscriptions — TradingView scripts, market analytics tools, and recurring access plans
There is no physical shipping involved in any of our offerings. No parcels, no tracking numbers, no delivery addresses required.
2. Digital Product Delivery
Once your payment is confirmed:
- You will receive an email confirmation with your purchase details
- Download links or access credentials will be delivered to your registered email address
- Access is typically granted within minutes of payment confirmation
- Some products may require account creation — instructions will be included in the delivery email
Please ensure your email address is entered correctly at the time of purchase. SF Solvers is not responsible for delivery failures due to incorrect email addresses.
3. Service Delivery
For custom services, delivery timelines depend on the scope and complexity of the project. The following applies:
- Project timelines will be agreed upon in writing before work commences
- Deliverables will be shared digitally via email or a designated file-sharing platform
- Milestone-based projects will have scheduled delivery checkpoints as outlined in the project agreement
- SF Solvers will notify you promptly of any delays and provide a revised timeline
4. Subscription Access Delivery
For subscription-based products such as TradingView scripts and analytics tools:
- Access is granted immediately upon successful subscription payment
- Login credentials or access instructions will be sent to your registered email
- Ongoing access is maintained as long as your subscription remains active
- Upon cancellation or expiry, access will be revoked at the end of the billing period
5. Delivery Timeframes Summary
- Digital Products: Instant — within minutes of payment
- Subscriptions: Instant — within minutes of payment
- Custom Services: As per project agreement — typically 3–30 business days depending on scope
6. Failed or Delayed Delivery
If you do not receive your digital product or access details within 24 hours of payment, please:
- Check your spam or junk folder first
- Ensure the email address used at checkout is correct
- Contact us at support@sfsolvers.com with your order details
We will resolve any delivery issues within 1–2 business days.
7. No Physical Shipping
As a fully digital business, SF Solvers does not:
- Ship any physical goods or products
- Require a delivery address from customers
- Provide physical tracking numbers or postal services
- Partner with any courier or logistics company
8. International Customers
SF Solvers serves clients globally. Since all our products and services are delivered digitally, there are:
- No shipping fees or international delivery charges
- No customs duties or import taxes on digital products
- No geographical restrictions on digital delivery
Please note that local taxes or VAT may apply depending on your country of residence. You are responsible for any applicable local taxes.
9. Changes to This Policy
SF Solvers reserves the right to update this Shipping & Delivery Policy at any time. Changes will be reflected on this page with a revised “Last Updated” date. We encourage you to review this policy before making a purchase.
10. Contact Us
If you have any questions about delivery or need assistance with your order, please reach out:
- Email: support@sfsolvers.com
- Website: sfsolvers.com/contact-us